If you are moving to the cloud, why consider an HR portal solution? What are important considerations for designing your portal strategy? Our own Lenny Fayard answers these questions in an article published in Crain’s Cleveland. Click here to see the full article.
In the article, Lenny draws on his experience managing our UPoint product – a built-for-purpose, mobile-enabled HR portal that many of our Workday customers use as part of their overall end-user support strategy. Additional information about this Workday support solution is included below.
Workday end-user experience services
End-user service. Integration. Content Management. Built-for-purpose with people at the center, our experience technology also includes insightful guidance to help people with their tasks and to help you achieve your overall adoption and engagement goals.
Global-ready service centers
Voice, web-chat and e-service. We have it all. The support available for all types of employee, manager and HR inquiries—from Workday navigation assistance, to complex transaction and special processing requests. Highlights of our solution include:
- Cross-client leverage and scale
- Support available in most languages
- Channel-of-choice integration
- Regular reporting to provide actionable operational insights
Built-for-purpose HR portal—UPoint™
Your people expect the same great web experience at work that they enjoy in their everyday life—simple interactions, everything they need all in one place, on their device of choice. We have developed a unique HR portal that includes policies, stock administrators, learning management systems and other critical business applications all in one place, because that’s how it should be.